Shipping Policy

Shipping Destinations

All orders ship from one of our five Canadian retail locations. We ship orders anywhere in Canada and the USA, excluding P.O. boxes.

Shipping Rates

We offer free shipping on all Ontario orders of $199 CAD or more. Ontario orders under $199 CAD will be subject to a flat rate of $15 CAD. All other Canadian orders will be subject to a flat rate of $20 CAD.

All orders shipped to the USA will be subject to a flat shipping rate of $20 CAD.

Taxes + Duties

All Canadian orders are subject to federal and provincial sales taxes where applicable. Orders to the USA are not subject to Canadian sales taxes; however, customs fees and/or import duties may apply.

Shipping Carriers

All shipments to Canada ship via Canada Post or Canpar; the carrier can be selected at checkout. All shipments to the USA ship via Canada Post/USPS.

ALL FREE SHIPPING WILL BE VIA CANADA POST ONLY.

Processing Times

All orders will be processed within 3–4 business days. Delivery times will vary based on carrier and destination.

Tracking Info

All shipments are tracked from the time they leave our stores. Once your order has shipped, you will receive a confirmation email with your tracking number.

Store Pickup

If you’re a local customer and wish to pick up your order from one of our five retail locations, you may select your preferred pickup location at checkout.